The orders given till noon will be shipped on the same day and the orders given in the late afternoon will be shipped the day after.
The orders given on Saturdays and Sundays will be processed on Mondays.
Metropolitans like Istanbul, Ankara, Bursa, Izmir, Adana and Antalya being in the first place, we have delivery to many province/cities via Yurtiçi Kargo in 1 work day. The cargos of the other city centers will be delivered in 2 work days.
The orders at 200$ or above will be shipped without a shipment fee. For orders less than $200, our shipping fee may vary.
When your order has reached, please control the item in front of the attendant before you take it. Since our products are insured by the cargo company, any damage during the cargo process is compensated by the cargo company. If the product is damaged, an official report should have made by cargo staff and the return the product/If the product is damaged, have the attendant make an official report and return the product.
Change and Return
In case of change/return, you can send the product / products you want to change / return to us by self charge of cargo cost.
To make the return, you should send a request for return to [email protected] with the reason and get an approval from customer service. If you haven't made a return request, we cannot put into process your return. For exchange the item you purchased, you should send an e-mail including the product detail you want to change with. You can send the products you want to return in 14 days after you recieved the product. After 14 days, we cannot accept the product for return, only can for change. For the products you want to change, you can send the product in 30 days.
Our company shall not cover the cargo costs for changed/returned products.